Friday, June 5, 2015

Contrasting feature of Total Quality and six sigma

  • TQ based on worker empowerment and teams, Six sigma is owned by business leaders and champions
  • TQ activities occur within a function, process or individual workplace; six sigma projects are cross functional
  • TQ training is on simple improvement tools and concepts; six sigma focuses on a more rigorous and advanced set of statistical methods and structured problem solving methodology-DMAIC
  • TQ is focused on improvement with little financial accountability; six sigma requires a verifiable return on investment and focus on bottom-line

Six Sigma can be applied in manufacturing as well as in service sector
Human Resource Management

Human Resource Management is a set of interrelated policies, practices and programs whose goal is to attract, socialize, motivate maintain and retain an organization’s employees.

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