Friday, June 5, 2015

Six Sigma as a Quality Framework

  • Six sigma provides a blue print for implementing TQ system.
  • Six sigma is said to be the realization of many fundamental concepts of TQ management where process elements of improvement is integrated with human element.
  • Human issues include : Management and leadership, a sense of urgency, focus on results and customers, team process, and culture change
  • Process issues include the use of process management techniques, analysis of variation and statistical methods, a disciplined problem solving approach and management by fact.

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